Performs advanced duties monitoring the care and services provided to intellectually disabled and/or developmentally delayed consumers in the Home and Community Services (HCS) program. Works with services coordinators in the development of the Individual Plan of Care (IPC) based on the Personal Directed Plan (PDP.) Develops and writes implementation plans (IPs) for consumers, with measurable objectives and goals (SMART.) Monitors consumer' progress towards goals and objectives and satisfaction with services and supports available through the Home and Community-based Services program. This is completed through quarterly face-to-face contact and frequent telephone contact with the individuals assigned, their families, and their services providers. The work requires intensive coordination of private provider' services and available community resources including Medicaid, Social Security, and other community-based programs where available.
Communicates on an as-needed basis with assigned service coordinators at the Local Authority. Write quarterly reviews, documenting consumer's progress toward goals, services rendered, and any issues that have surfaced since the last review. Works directly with consumers and families and/or legally authorized representatives (LARs) to determine the preferences of the consumers and their representatives to ensure all needs are met. Also requires interaction and cooperation with various internal departments within NCMHID. Extensive documentation is necessary to ensure that the individual receives needed services and makes progress towards their life goals. All documentation must be completed within required timeframes specific to each program. Accurate data entry into CARE system and both electronic and hard copy submission to HHSC is required. Must be able to consistently meet deadlines in providing services oversight and submitting reports. Must be able to work well independently and within a services planning team. Staff must be complaint with Center policies and procedures, program protocols and requirements of other regulatory bodies. Works under limited supervision and requires the use of initiative, independent judgment and efficient time management. Provides coverage within the unit when unit is not fully staffed. Performs related work as assigned.
Will have a schedule that is flexible to the needs of consumers services and must have own transportation.
Caseload is approximately 40 individuals.
*This position will be open for seven calendar days, or until filled*
Graduation from an accredited four-year college or university with a bachelor's degree in a human services field including, but not limited to social work, sociology, special education, rehabilitation counseling, and psychology.
Minimum one year experience in working with individuals with developmental disabilities.
Must have valid Texas driver's license and have dependable transportation.
Bilingual in both English and Spanish.
One year experience as a case manager or social worker.